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EM SERIES USER MANUAL HYBRID INVERTER No.189 Kun Lun Shan Road, SND, Jiangsu, China. www.goodwe.com servicegoodwe.com Jiangsu GoodWe Power Supply Technology Co.,Ltd APP iOS APP Android 340-00053-02 V ersion 1.0 340-00053-02 V ersion 1.0 Official Website INTRODUCTION 021.2 SAFETY 2. Make sure cable jacket is not locked with conductor Lock terminal cover and screw up the terminal cap Note Make sure the terminal cover is rightly locked onto the terminal Pic 18 10mm 4mm 2 Copper Conductor Material Fastening torsion 0.55-0.65N.m Make sure terminal cover is locked up here. Special Adjustable Settings The inverter has field adjustable setting like tripping point, tripping time, reconnect time, active and invalid of QU/PU curves etc. by special firmware. Please contact GoodWe after-sales for the special firmware and adjust methods. Connection for SPLIT Grid System In SPLIT grid system, there is a solution to allow inverter work under on-grid condition Pic 20. But the export power and load power might be detected inaccurately as the nominal output power of inverter is 230V and there could be loads of 110V or 220V Accepted Back-Up loads Television, Computer, Fridge, Fan, Illumination lamps, Microwave Oven, Electrical Rice Cooker and router etc. Decrease Back-Up load power within max limitation On PV Master Advanced Setting Click “Reset Back-Up Overload History” Unacceptable Back-Up loads Air Conditioner, Water Pump, Heaters, Washing Machine, Electromagnetic Oven, Compression Engine, Hair Drier and Dust Cleaner etc. and other loads with high inrush current at start-up. 1
Prepare the terminals and AC cables 2 Put AC cable through terminal cover and screw the three cables tightly on the connectors Pic 21 NOTE 1. Please use the terminals in GoodWe components box; 2. Make sure cable jacket is not locked with conductor 10mm 4mm 2 Copper Conductor Material Back-up Loads Grid On-grid 1 2 3 SP3T 1Load is supplied from Back-Up side 2Load is isolated 3Load is supplied from grid side Loads AC Switch Grid AC Switch AC Switch AC Switch Back-Up Load 230V L1 N L2 CT 220V Load 1 4 “To EzMeter” 110V Load 220V 110V 110V Pic 15 Pic 16 Pic 17 Pic 18 Connect the assambled AC terminals onto inverter Note Make sure it is connected to ‘On-Grid’ side other side connected to public grid Pic 19 Pic 19 Pic 20 Pic 21 Pic 24 Make sure inverter is totally isolated from any DC or AC power before connectiong AC cable [5] . Back-Up wiring connection process is as below Lock terminal cover and screw up the terminal cap Note Make sure the terminal cover is rightly locked onto the terminal Pic 22 Make sure terminal cover is locked up here. Pic 22 Connect the assambled AC terminals onto inverter Note Make sure it is connected to ‘Back-Up’ side other side connected to public grid Pic 23 Pic 23 Step 1 Step 2 Step 3 Step 1 Step 2 Step 3Fastening torsion 0.55-0.65N.m Note The absence of AC breaker on Back-Up side will lead to inverter damage if only electrical short-circuit happend on Back-Up side. And Back-Up funtion cannot turn off under on-grid condition. Note DRED device should be connected through “DRED port” as on the figure shows. NOTE 1. The EzMeter and CT is well configured, please do not change any setting on EzMeter; 2. One EzMeter 3. CT must be connected on the same phase with EzMeter power cable NOTE 1.Please use the EzMeter and CT in GoodWe product box; 2.CT cable is 3m as default, could be extended to max 5m 3.EzMeter communication cable RJ45 is attached on the inverter “To EzMeter” cable, could be extended to max 100m, and must use standard RJ45 cable and plug, as below INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS 13 14 2.4.4 EZMETER Long press the touch button 35 seconds Wi-Fi LED on inverter will quartic blink. PV Master is an external monitoring/ configuration application for GoodWe hybrid inverters, used on smart phones or pad for both Android and IOS system, main functions as below PV Auto-Test function of CEI is integrated in PV Master App for Italy safety country requirements. For detailed instruction of this function please refer to PV Master OPERATION INSTRUCTIONS 3.2 PV Master APP OPERATION 3.3 CEI AUTO-TEST FUNCTION 17 Touch Button Wi-Fi Reset Wi-Fi Reload 18 This part shows configuration on web page Wi-Fi configuration is absolutely necessary for online monitoring and after-sales maintenance NOTE 1. Please make sure the password, Encryption Method/Algorithm is right the same with the router’s 2. If everything is right well, the Wi-Fi LED on inverter will change from double blink to quartic blink then to solid status, which means Wi-Fi is connected to GoodWe icloud successfully. 3. Wi-Fi configuration could also be done on PV Master, details please check on PV Master APP MAMUAL OPERATION 3.1 WI-FI CONFIGURATION MAMUAL OPERATION03 PREPARATION 1. Inverter must be powered up with only PV power 2. Need a router with available internet access to GoodWe portal www.goodwe-power.com 
Connect Solar-WiFi* to your PC or smart phone* means the last 8 characters of the inverter serial No. 
Open browser and login 10.10.100.253 Admin U admin; Password admin 
Then click “OK” Step 1 
Click “Start Setup” to choose your router 
Then click “Next” 1. Fill in the password of the router, then click “Next” 2. Click “Complete” 10.10.100.253 AdminU Password OK CANCEL Remember the passwordR Step 2 Step 3 1. Edit system configuration to make the system work as customer needs 2. Monitor and check performance of the hybrid system 3. Wi-Fi configuration Please download PV Master OPERATION INSTRUCTIONS from www.goodwe.com OTHERS OTHERS 20 OTHERS04 19 The error massages below will be displayed on PV Master App or report by Email if the error really happen. Note All the errors about battery happen only on Lithium battery with BMS communication. ERROR MASSAGE Utility Loss VAC Failure Not available of public grid power power loss or on-grid connection fails Grid voltage is not within permissible range Inverter does not detect the connection of grid Inverter detects that AC voltage is beyond the normal range required by the safety country FAC Failure Grid Efficiency is not within permissible range Inverter detects that Grid frequency is beyond the normal range required by the safety country 1. Make sure safety country of the inverter is set right 2. If safety country is right, then please check on inverter display if AC frequency Fac is within a normal range 3. If FAC failure only appear a few times and resolved soon, it should be caused by occasional grid frequency unstability. PV Over Voltage DC total voltage of PV string is too high The total voltage short-circuit voltage of each PV string is higher than the max DC input voltage of the inverter. Check PV string VOC is lower than Max PV Input Voltage of the inverter If VOC of PV string is high, please decrease panels to make sure VOC is with the max DC input voltage of the inverter. Over Temperature Temperature inside of the inverter is too high Inverter working environment leads to a high temperature condition 1. Try to decrease surrounding temperature 2. Make sure the installation complies with the instruction on inverter user manual 3. Try to close inverter for 15 mins, then start up again. Isolation Failure Ground insulation impedance of PV string is too low Isolation failure could be caused by multi reasons like PV panels are not grounded well, DC cable is broken, PV panels are aged or surrounding humility is comparatively heavy, etc. 1. Try to decrease surrounding temperature 2. Make sure the installation complies with the instruction on inverter user manual 3. Try to close inverter for 15 mins, then start up again. Ground I Failure Ground leakage current is over-high Ground I failure could be caused by multi reasons like neutral cable on AC side is not connected well or surrounding humility is comparatively heavy, etc. Check use multi-meter if there is voltage value normally should be close to 0V between earth 2.Make sure load power is higher than 150W a. battery will not discharge continuously unless load power is higher than 150W; b. If battery still not discharge when Meter power is higher than 150W, then please check EzMeter 3. Make sure SOC is higher than 1-DOD. Or if battery discharged to below 1-DOD, than battery will only discharge again when SOC charged to 20
1-DOD
/ 2 and SOC
105 -DODif need battery discharge immediately, battery should be restarted 4. Check on APP if it is set as charge time, during charge time, battery will not discharge battery will charge in priority during coincident time of charge/discharge Solution No Discharge or Output From EM at Night Without PV or PV Power Lower Than Load Power 1.Check if charge voltage on App SetBasic Setting is properly set for lead-acid battery as battery cannot charge if battery voltage reaches charge voltage. 2.Check if it is during discharge time set on App. 3.Check if battery is fully charged or not, or battery voltage reach “charge voltage” or not. Solution Battery Not Charge When PV Power Higher Than Load Power 1.Check if there is a fluctuation on load power; 2.Check if there is a fluctuation on PV power. Solution High Power Fluctuation Battery Charge or Discharge 1.Make sure BMS communication is OK on PV Master for lithium batteries; 2.Check if CT connected in the right position and to right direction as on the user manual page 13; 3.Check if the total load power is much higher than PV power. Solution Battery Does Not Charge TROUBLESHOOTINGS - - To Back-Up Load To Public Grid ◈ Battery Settings, BMS Communication and Safety Country After connecting Solar-WiFi* * means the last 8 characters of the inverter serial No., check on PV Master APP Param to make sure battery type is right what you have installed, and Safety Country is right. If not right, please set it right in “Set” Pic 35 NOTE
 1.For lead-acid battery All the settings should comply with the parameter of the battery, and please contact GoodWe for advices 2.For lithium batteries, BMS status is “Communication OK” If APP BMS Status on APP says “NG” or “NA”, please check if battery wiring and settings are all right following battery connection SOP in EM QUICK INSTALLATION INSTRUCTIONS 3. Make sure CT is connected on the same phase with the power cable of EzMeter. Com Blinking RUN Solid R-P Solid ---- Pic 34 Pic 35 OTHERS OTHERS 23 24 Questions 2. Turn on Export Power Limit function and Set the max output power to grid on APP; Q How to Act Output Power Limit function Note If Out-put Power Limit set as 0W, then there might still have deviation max 100W exporting to grid. OTHERS OTHERS 25 26 4.3 TECHNICAL PARAMETERS AND CERTIFICATES TECHNICAL PARAMETERS OF EM INVERTERS [1] Lead acid battery use refers to Approved Battery Statement The actual charge and discharge current also depends on the battery [2] For off-grid system, battery capacity should be ≥100Ah [3] Maximum operation DC voltage is 530V [4] If there is no battery connected, inverter starts feeding into grid only if PV voltage
200V [5] On condition of battery and PV power being enough GW3648-EM GW5048-EM Supported Battery Type Battery Input Data Nominal Battery Voltage V Max. Charge Voltage V Max. Charge Current A [1] Max. Discharge Current A [1] Battery Capacity Ah [2] Charge Pattern for Li-lon battery Li-lon or Lead-acid 48 ≤60 Configurable 50 50 502000 Self-adaption to BMS Max. DC Input Power W PV String Input Data Max. DC Input Voltage V [3] MPPT Voltage Range V Start-up Voltage V [4] MPPT Voltage Range for Full LoadV Nominal DC Input Voltage V Max. Input Current A Max. Short Current A 3900 4600 6500 550 100500 150 280500 170500 11/11 13.8/13.8 230500 11/11 13.8/13.8 360 11 13.8 PV Over-current Protection A 21 PV Back-feed Current A 0 No. of MPP Tracker 1 2 2 String No. per MPP Tracker DC Overvoltage Category 1 Max. Inverter backfeed current to array AC Output Data Back-Up Max. Output Apparent Power VA Peak Output Apparent Power VA [5] 2300 3500, 10s Automatic Switch Time ms 10 Nominal Output Voltage V 230 /-2 single phase Nominal Output Frequency Hz 50/60/-0.2 Back-Up Over Current Protection A Output Inrush Current Peak/Duration 30A Max. Output Current A 10 55A, 2s Max. Output Fault Current Peak/Duration 43A, 10s Output THDv linear load
 GW3048-EM 4.2 DISCLAIMER The EM series hybrid inverters are transported, used and operated under environmental and electrical conditions. GoodWe has the right not providing after-sales services or assistance under following conditions Note GoodWe will keep right to explain all the contents in this user manual. Inverter is damaged during transferring Inverter is out of warranty year and extended warranty is not bought Inverter is installed, refitted or operated in improper ways without authority from GoodWe Inverter is installed or used under improper environment or technical condition mentioned in this user manual, without authority from GoodWe Installation or configuration of the inverter does not follow requirements mentioned in this user manual The inverter is installed or operated against the requirements or warnings that are mentioned in this user manual Inverter is broken or damaged by any force majeure like lightening, earthquake, fire hazard, storm and volcanic eruption etc. Inverter is disassembled, changed or updated on software or hardware without authority from GoodWe Inverter is installed, used or operated against any related items in international or local policies or regulations Any non-compatible batteries, solar panels, loads or other devices connected to EM system * Maintenance The inverter requires periodically maintenance, details as below NOTE Make sure inverter is totally isolated from all DC and AC power for at least 5 mins before maintenance Heat sink please use clean towel to clean up heat sink once a year Torque please use torque wrench to tighten AC and battery wiring connection once a year DC switch check DC switch regularly, active the DC switch 10 times in a row once a year. operating DC switch will clean contacts and extend lifespan of DC switch Water-proof covers check if water-proof covers of RS485 and other part are fasten once a year [6] 4600W only for VDE-AR-N4105,CEI 0-21 XAj0,15 at 50Hz; RN0,16;XNj0,10 at 50Hz. For Australian requirements, in the THDi test, there should add Zref between inverter and mains. RA , XA for Line conductor RN, XN for Neutral conductor CERTIFICATES OF EM SERIES OTHER TEST G83 G59 G100 IEC62109-1 CEI 0-21 VDE0126-1-1 VDE-AR-N 4105 NRS 097-2-1RD1699 IntegratedAnti-islanding Protection Protection Integrated PV String Input Polarity Reverse Protection Certifications Standards Isolation Resistor Detection Integrated Residual Current Monitoring Un